Image by Tom Morel

SHIPPING INFO

ALL OF OUR ITEMS ARE MADE WITH ATTENTION TO DETAIL. PLEASE ALLOW 7-10 BUSINESS DAYS FOR YOUR ITEM(S) TO REACH YOU. DURING HOLIDAYS THE PROCESS TIME MAKE TAKE A LITTLE LONGER. PROCESSING TIME WILL NOT BE INCLUDED ON HOLIDAYS OR WEEKENDS.

EVERY ORDER WILL BE SHIPPED VIA USPS FIRST CLASS MAIL. PLEASE ALLOW 3-5 DAYS FOR DELIVERY.

RETURNS & EXCHANGES

AT THIS TIME, WE DO NOT ACCEPT ANY RETURNS. HOWEVER, IF YOU ARE COMPLETELY DISSATISFIED WITH YOUR ITEM AND IT IS COMPLETELY UNWORN, WE WILL ALLOW YOU TO EXCHANGE IT FOR SOMETHING DIFFERENT. EXCHANGES NEED TO BE WITHIN 10 DAYS OF DELIVERY DATE.

ALL SALE ITEMS ARE FINAL!

PAYMENT METHODS

- CREDIT / DEBIT CARDS
- PAYPAL

Image by Tom Morel

FAQ

HOW LONG WILL IT TAKE FOR AN EMAIL RESPONSE?


PLEASE ALLOW 24-48 HOURS FOR US TO RESPOND. KEEP IN MIND THAT WE DO NOT CHECK EMAILS ON THE WEEKEND. YOU CAN ALWAYS DM US ON INSTAGRAM IF YOU HAVE ANY QUESTIONS OR CONCERNS.




WHAT HAPPENS IF MY JEWELRY BROKE?


THIS SHOULD BE A RARE OCCURANCE AS EVERY PIECE IS MADE WITH ATTENTION TO DETAIL BUT SOMETIMES THESE THINGS DO HAPPEN. PLEASE REACH OUT TO US STATING THE PROBLEM AND WE WILL GET BACK TO YOU WITH A SOLUTION ASAP!




WE WANT PRECIOUS POISON AT AN EVENT OF OURS. HOW CAN WE MAKE THIS HAPPEN?


WE LOVE MEETING ALL OF Y'ALL AND SHARING OUR JEWELS IN PERSON! JUST REACH OUT TO US ON WHEN AND WHERE THE EVENT IS AND WE WILL TRY TO MAKE IT HAPPEN!




DOES PRECIOUS POISON HAVE A STOREFRONT?


SADLY NO, PRECIOUS POISON DOES NOT HAVE A STORE FRONT :( THIS IS WHY WE LOVE SETTING UP EVENTS TO COME AND SEE YOUR BEAUTIFUL FACES. HOWEVER, IF YOU LIVE IN THE NASHVILLE AREA, OUR SISTER COMPANY, "LIVE FLIRTY JEWELRY" HAS A PERMANENT BOOTH SET UP AT THE PAINTED TREE MARKETPLACE ON MURFREESBORO RD.